Regulations of the Konopny Raj online store
specifying, among other things, the rules of concluding sales agreements through the Shop, containing the most important information about the Seller, the Shop and about
consumer rights
TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping at the Store
§ 5 Payments
§ 6 Order completion
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 Complaints
§ 10 Personal information
§ 11 Disclaimers
Provisions concerning non-consumer Buyers § 12
Appendix No. 1: Model withdrawal form
§ 1 DEFINITIONS
Working days – days from Monday to Friday except for public holidays.
Consumer – a consumer within the meaning of the Civil Code.
Buyer – any entity buying in Store.
Rules – these rules.
Store – online store Konopny Raj operated by the Seller at biuro@konopnyraj.pl.
Seller -Magda Wiśniewska, entrepreneur running the business under the name MFP MFP TRADE & CONSULTING Magdalena Wiśniewska, registered in
Central Registration and Information on Business conducted by the minister responsible for economy and conduct
Central Register and Information on Business Activity, NIP 7691977556, ul. Sportowa 11
97-340 Rozprza
§ 2 CONTACT WITH THE SELLER

Postal address: ul. Sportowa 11 97-340 Rozprzaaa
E-mail address: biuro@konopnyraj.pl.
Telephone: 791996559
Address to return the goods (in the case of withdrawal from the contract): 11 Sportowa Street
97-340 Rozprza
Address to send the advertised goods: 11 Sportowa Street
97-340 Rozprza
§ 3 TECHNICAL REQUIREMENTS
In order for the Store to operate correctly, it is necessary to have
a device with Internet access
a web browser that supports JavaScript and cookies.
To place an order in the Store, apart from the requirements specified in par. 1, an active e-mail account is necessary.
§ 4 SHOPPING IN STORE
Prices of goods visible in the Store are total prices for the goods.
Seller points out that the total price of the order consists of the price of the goods indicated in the Store and, if applicable.
If applicable, delivery costs.
Goods selected for purchase should be added to the shopping cart in the Store.
Then the Buyer chooses from the available in the store: the method of delivery of goods and method of payment for the order, and also provides the data
necessary to complete the order.
The order is placed when the Buyer confirms its content and accepts the Terms and Conditions.
Placing an order is the same as concluding a contract of sale between the Buyer and Seller.
Seller shall provide confirmation of conclusion of the contract of sale to the Consumer on a durable medium at the latest at the time of delivery
goods.
§ 5 PAYMENTS
A placed order can be paid for, depending on the Buyer’s choice:
a. By ordinary bank transfer to the Seller’s bank account.
b. Through the payment platform:
Przelewy24
If the Buyer chooses payment in advance, the order must be paid for within 1 working day of placing it
order.
The Seller informs that in case of some payment methods, due to their specificity, paying for an order using this method is
only directly after placing an order.
Buyer making purchases in the store accepts the use of electronic invoices by the Seller. Buyer has the right to withdraw his
acceptance.
§ 6 ORDER PROCESSING
Seller is obliged to deliver goods without defects.
Delivery time is 23 working days.
If the Buyer has chosen to pay in advance for the order, the Seller will proceed to carry out the order after it has been paid.
Goods are delivered only within the territory of the Republic of Poland.
Goods purchased in the Store are delivered depending on which method of delivery the Buyer has chosen:
a. Through a courier company
b. To a parcel machine InPost
§ 7. RIGHT OF WITHDRAWAL
Consumer has the right to withdraw from the contract concluded with the Seller through the Shop, subject to § 8 of the Terms and Conditions, within
14 days without giving any reason.
Term to withdraw from the contract expires after 14 days from the date:
a. on which the Consumer took possession of the goods or on which a third party other than the carrier and indicated by the Consumer
comes into possession of the goods.
b. on which the Consumer acquired possession of the last of the goods or on which a third party other than the carrier and indicated by the Consumer acquired possession of the goods.
Consumer has taken possession of the last of the goods in the case of a contract that involves the transfer of ownership of multiple goods,
which are delivered separately.
c. conclusion of the contract – in the case of a contract for the supply of digital content.

In order for the Consumer to exercise his right of withdrawal he must inform the Seller, using the data specified in § 2
Regulations, of his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or
information transmitted via e-mail).
The consumer may use the model withdrawal form located at the end of the Terms and Conditions, but it is not
obligatory.
To meet the deadline for withdrawal it is sufficient that the Consumer sends information on exercising his
right of withdrawal before the expiry of the deadline for withdrawal.
EFFECTS OF WITHDRAWAL
In the case of withdrawal from the concluded contract the Seller returns to the Consumer all payments received from him, including the costs of
delivery of goods (with the exception of additional costs arising from the chosen by the Consumer way of delivery other than
cheapest standard delivery method offered by the Seller), immediately, and in any case not later than 14 days from the date on which the Consumer was informed of the Seller’s decision to withdraw from the contract.
Seller has been informed of the Consumer’s decision to exercise the right of withdrawal.
Reimbursement of payments will be made by the Seller using the same methods of payment that were used by the Consumer in the original transaction
transaction, unless the Consumer agrees to another solution, in any case the Consumer will not incur any fees in connection with the
this return.
The Seller may withhold reimbursement until it has received the goods or until it has been provided with proof of return,
depending on which event occurs first.
The Seller asks to return the goods to the address: ul. Sportowa 11 97-340 Rozprza immediately, and in any case no later than 14
days from the date on which the Consumer informed the Seller about withdrawal from the contract of sale. The deadline is met if the Consumer
sends back the goods before the expiry of the 14-day period.
The Consumer shall bear the direct costs of returning the goods.
The consumer is liable only for diminished value of the goods resulting from the use of the goods in a manner other than that necessary to
determine the nature, characteristics and functioning of the goods.
If the goods, due to their nature, can not be sent back in the usual way by post the consumer will also have to bear
the direct costs of returning the goods. About the estimated amount of these costs the Consumer will be informed by the Seller in
description of the goods in the Shop or when placing an order.
§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
Right of withdrawal from the contract concluded at a distance does not apply to the Consumer in relation to the contract:
a. in which the subject matter of the supply is a non-reproduced item, produced to consumer specifications or serving
to meet his individualized needs;
b. in which the subject matter of the supply is a thing subject to rapid deterioration or having a short period of usefulness for use;
c. in which the subject matter of the performance is an item supplied in a sealed package which cannot be returned after opening the package due to
for health or hygienic reasons, if the packaging has been opened after delivery;
d. in which the subject matter of the performance are things that after delivery, due to their nature, are inseparably connected with
other things;
e. in which the subject matter of the performance are audio or visual recordings or computer programs supplied in sealed packaging; f. in which the subject matter of the performance are
e. where the subject matter of the performance is a sound or visual recording or computer software supplied in a sealed package, if the package has been opened after delivery;
f. Supply of newspapers, periodicals or magazines, except for subscription contracts;
g. in which the price or remuneration depends on fluctuations of the financial market beyond the trader’s control and which
may occur before the expiry of the withdrawal period;
h. for the supply of digital content which is not recorded on a tangible medium if performance has begun with the consumer’s
express consent of the consumer before the expiry of the withdrawal period and after having been informed by the trader about the loss of the
right of withdrawal.
§ 9 COMPLAINTS

In the event of a defect in the goods, the Buyer may claim the defective goods on the basis of the warranty or guarantee regulated in the Civil Code
Civil Code warranty or guarantee, if a guarantee has been granted.
Using the warranty, the Buyer may, on the terms and within the time limits specified in the Civil Code:
a. make a statement on price reduction,
b. in the case of a material defect – make a statement on withdrawal from the contract,
c. demand to replace the item with a defect-free item,
d. demand removal of defects.
The Seller asks for submitting complaints on the basis of the warranty to the postal or electronic address specified in § 2 of the Terms and Conditions.
If it turns out that in order to consider the complaint it is necessary to deliver the advertised goods to the Seller, the Buyer is
deliver the goods, in the case of a Consumer, at the Seller’s expense, to the following address: ul. Sportowa 11 97-340 Rozprza
If the goods have an additional warranty, the information about it and its conditions is available in the product description in the Store
description of the product in the Store.
Complaints regarding the functioning of the Store should be sent to the e-mail address specified in § 2 of the Terms and Conditions.
Complaints will be considered by the Seller within 14 days.
OUT-OF-COURT COMPLAINT AND CLAIM PROCEDURE
In the event that the complaint procedure fails to bring the result expected by the Consumer, the Consumer may use
among others:
a. a. mediation conducted by competent regional Inspectorate of Trade Inspection, to which one should apply with
request for mediation. As a rule, the procedure is free of charge. The list of Inspectorates can be found here:
https://www.uokik.gov.pl/wazne_adresy.php#faq595;
b. assistance of a permanent consumer arbitration court operating at the Provincial Trade Inspection Inspectorate, to which a petition for mediation should be submitted.
b. assistance of the competent permanent consumer arbitration court operating at the Provincial Trade Inspection Inspectorate, to which a petition for consideration of the matter before the arbitration court should be submitted. As a rule, the proceedings are
free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
c. the free assistance of the municipal or district consumer ombudsman;
d. the ODR online platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
§ 10 PERSONAL DATA
The administrator of personal data provided by the Buyer while using the Shop is the Seller. Detailed
Detailed information concerning processing of personal data by the Seller – including other purposes and grounds for
Detailed information on personal data processing by the Seller – including other purposes and grounds for data processing as well as data recipients – can be found in the Privacy Policy available at the Shop – due to the principle of transparency,
contained in the general regulation of the European Parliament and of the Council (EU) on data protection – “RODO”.
The purpose of processing Buyer’s data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill
orders. The basis for processing personal data in this case is:
sales contract or actions taken at the request of the Buyer aimed at its conclusion (Article 6(1)(b) RODO),
Seller’s legal obligation relating to accounting (Article 6(1)(c)) and
legitimate interest of the Seller, consisting in processing data in order to establish, pursue or defend
possible claims (Article 6(1)(f) RODO).
Providing data by the Buyer is voluntary, but at the same time necessary to conclude a sales agreement. Failure to provide the data
will prevent the conclusion of a contract of sale in the Store.
Buyer’s data given in connection with purchases in the Shop will be processed until the moment when:
a. the contract of sale concluded between the Buyer and the Seller ceases to be valid;
b. the Seller ceases to be legally obliged to process Buyer’s data;
c. possibility of asserting claims by the Buyer or the Seller, related to a sales contract concluded by the Shop ceases;
d. the Buyer’s objection to the processing of his personal data is accepted – in the case where the basis for data processing was
data was a legitimate interest of the Seller

  • depending on what is applicable in a given case and what will occur at the latest.
    The Buyer has the right to request:
    a. access to his personal data,
    b. have them rectified,
    c. erasure,
    d. limitation of processing,
    e. to transfer the data to another controller
    as well as the right:
    f. object at any time to the processing of data on grounds related to the Buyer’s particular situation
  • to the processing of personal data concerning him, based on Article 6 paragraph 1 point f RODO (i.e. on legitimate interests pursued by the controller).
    interests pursued by the controller).
    In order to exercise their rights, the Buyer should contact the Seller using the data in § 2 of the Regulations.
    In case the Buyer believes that his data is being processed unlawfully, the Buyer may file a complaint with the President of the Office for Personal Data Protection.
    Office for Personal Data Protection.
    § 11 OBJECTIONS

It is prohibited for the Buyer to provide content of an unlawful nature.
Each order placed in the Store constitutes a separate contract of sale and requires a separate acceptance of the Terms and Conditions. Agreement
is concluded for the time and for the purpose of fulfilling the order.
Contracts concluded on the basis of these Regulations are concluded in the Polish language.
None of the provisions of these Regulations does not exclude or in any way limit the rights of the Consumer arising from
provisions of law.
Provisions concerning goods and sales agreement apply respectively to digital content and content supply agreement
The provisions relating to goods and the agreement for the supply of digital content shall apply accordingly to digital content and the agreement for the supply of digital content, unless these Terms and Conditions define these matters separately.
§ 12 PROVISIONS CONCERNING NON-CONSUMER BUYERS
The right of withdrawal from the Remote Agreement is not granted to the entity other than the Consumer.
Any liability of the Seller in relation to the Buyer who is not a Consumer is limited to the amount of the order
amount of the order placed by the Buyer.
Seller’s liability under warranty in relation to the Buyer who is not a Consumer is limited to one year
from the release of goods to the Buyer.
In the case of any dispute with the Buyer who is not a Consumer the competent court shall be the court having jurisdiction over the registered office of
Seller’s registered office.
Attachment No. 1 to the Terms and Conditions
Below is a sample form of withdrawal from the contract, which the Consumer may, but does not have to use:
MODEL WITHDRAWAL FORM
(this form should be filled in and sent back only in the case of the desire to withdraw from the contract)
Magdalena Wiśniewska
Sportowa 11 97-340 Rozprza
e-mail address: biuro@konopnyraj.pl
I/We() hereby inform/inform() of my/our withdrawal from the contract of sale of the following goods() / for the provision of the following service() / for the supply of digital content in the form of(): ………………………………………………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………………………………… Date of conclusion()/receipt() ……………………………………………………………………………………… Name of Consumer(s): ……………………………………………………………………………………………………………… Address of Consumer(s): ………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………………………. ………………………………………………………………………………… Consumer’s signature (only if the form is sent in paper form) Date …………………………………….. () Delete where not applicable.